100% Transparency
One of our core values is transparency. Read below to learn more about our products and our policies.
What products do you offer?
Currently we have 6 Serums (30 ml and 5ml) and our Charcoal Face Mask. If there are any specific products you would like us to add to the collection, let us know!
Is there anything I should do to get the best results from my eliqsur products?
We care about your skin’s health. Have a read through our directions for use.
– Sunscreen is always recommended, but for some products its a must, specifically our age renewal & brightening serums.
– Always apply serums on a clean face
– Drop one or two drops on your fingertips and use your fingertips to apply product to your face. Prevent the dropper from touching your skin.
– Apply a thin layer of serum. Serums are highly concentrated and a light application can result in better “feel” which will still be effective.
– When introducing new products to your skin care regimen, only add one new product every two weeks. This reduces sensitivity and allows you to see what works for you.
– If using more than one serum in your skin care regime, you may use serums in different areas based on your skin concerns and at different times to ensure the best regimen. This may produce better results than layering as it allows each serum to be absorbed fully.
That being said, all our serums are compatible to be used together, however some serums are best used at certain times of the day e.g., the Age Renewal (which contains retinol) at night, and Brightening serum (which contains Vitamin C MAP) in the morning.
Is eliqsur a local brand? Where are eliqsur products made?
100% locally made in SA!
Do you have a trial/sample set of products?
We offer a 5ml “Travel Size” which can be purchased separately or as a discounted set of 6! You can also receive a free Travel Size with any purchase of two full sized products. After adding two full sized products, simply add your preferred travel size to your cart and the discount will automatically be applied.
Are the products fragrance and dye-free?
Yes! 100% fragrance and colourant free. Any scent is from the combination of natural ingredients.
Are the products sulphate and paraben free?
Yes, absolutely!
Can I get an allergic reaction to eliqsur products?
There will always be possible allergens as we use many natural ingredients. Regarding possible allergens in cosmetics, the best way to prevent an allergic reaction is to know what you are sensitive to and how to avoid it.
1. One way to accomplish this is by carefully reading the product ingredient panel and avoiding ingredients you know or think you are allergic to.
2. When introducing new products to your skin care regimen only introduce one new product every two weeks to determine which product is safe for you.
3. Perform a patch test before use.
What is a patch test?
A patch test is a simple way of checking whether your skin will react to new products.1. One way to accomplish this is by carefully reading the product ingredient panel and avoiding ingredients you know or think you are allergic to.
2. When introducing new products to your skin care regimen only introduce one new product every two weeks to determine which product is safe for you.
3. Perform a patch test before use.
How do I perform a patch test?
1. Choose an accessible and clear patch of skin to test whatever the product is. It should be somewhere that you can comfortably leave alone for up to 24 hours. The skin around the crook of your elbow is a good example of the kind of area you can use.
2. Wash and clean the patch of skin you’re going to use first. If there is a reaction, you will want to be sure that it’s the new product you applied and not something else. So make sure to clean the area before you begin.
3. Apply a small amount of the product to the patch of skin you’ve chosen.
4. Wait 24 hours. You should ideally allow about 24 hours to pass. However, if you experience any pain, burning or itching, you should wash the affected area right away. If there is no unexpected reaction after 24 hours you may use the product on your skin.2. When introducing new products to your skin care regimen only introduce one new product every two weeks to determine which product is safe for you.
3. Perform a patch test before use.
Are all the ingredients and preservatives listed on the boxes?
Yes!
Is eliqsur dermatologically approved?
All our products have been formulated by a pharmacist and toxicologist. The ingredients are all backed by science and have safety and efficacy data from peer reviewed journals where some clinical trials have been done and proven that the ingredients are safe for skin.
What ages and genders are the eliqsur products suitable for?
For all genders. And from teens through to mature skin.
Are the products safe to use during pregnancy?
All are safe to use during pregnancy and while breastfeeding except the Age Renewal Serum.
Are the products safe to use around eye area?
This depends on personal sensitivity of your skin as some people have sensitive skin around the eyes. Please perform a patch test before use. Our products are not to be used on broken skin.
What is the shelf life of your products?
Our products must be used within 1 year of opening. The expiry date is on all of our products.
How is eliqsur sustainable?
As a company we recycle, use recycled paper, and solar to limit our environmental impact. We source everything possible from SA to limit our carbon footprint.
Does eliqsur use plastic microbeads in their exfoliating products?
No! We make microspheres which is incorporated into all products. Microspheres are not plastic, they are created from the natural ingredients during the manufacturing process and are 100% biodegradable and plastic free.
How can I ensure that eliqsur is completely vegan? Are you PETA approved?
Our vegan and animal test-free status is certified by Peta. We have not tested on animals nor will we ever. All ingredients are 100% vegan.
Try out our Sample Set
Not sure which is for you? Purchase our sample set today and get all 6 Travel Size products for only R490.